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As healthcare institutions grapple with high call volumes and staffing shortages, many are turning to digital solutions for relief – especially to increase patients’ experiences. ImagineSoftware was joined by engagement software provider, openDoctor, for an eye-opening conversation ...

From adopting artificial intelligence to navigating staffing shortages, what is keeping you up at night? ImagineSoftware asked just that during a Revenue Cycle Management (RCM) panel discussion, interviewing industry leaders on current trends, challenges, and opportunities facing the healthcare industry today. In this article, learn how healthcare leaders are not only navigating such challenges, but also overcoming them with technology, training, and tricks of the trade.

You’ve heard the old saying: “If it ain’t broke, don’t fix it!” It’s true for a lot of things in life, from keeping a product style the same to holding off on updates to your house. Are lime green appliances still in style? The same can be said for technology. Updates and new features come on the scene regularly, but that doesn’t mean the solutions and systems you currently utilize aren’t working just fine.

Competition can be healthy. Whether you’re rooting for your favorite football team or facing a friend in a summer softball league, the goal is winning. And having fun, of course.

2023 marks the 20th anniversary of Cybersecurity Awareness Month, where the Cybersecurity & Infrastructure Security Agency (CISA) reminds us to work together to raise awareness about the importance of cybersecurity.

The digital age has emphasized focus on data security, especially within the healthcare industry. Upholding patient data security is not just an ethical commitment, but it's also mandated by legal frameworks such as the Health Insurance Portability and Accountability Act (HIPAA).

2023 marks the 20th anniversary of Cybersecurity Awareness Month, where the Cybersecurity & Infrastructure Security Agency (CISA) reminds us to work together to raise awareness about the importance of cybersecurity.

According to the National Breast Cancer Foundation, “1 in 8 women in the United States will be diagnosed with breast cancer in her lifetime. In 2023, an estimated 297,790 women and 2,800 men will be diagnosed with invasive breast cancer. Chances are, you know at least one person who has been personally affected by breast cancer.”

In a recent webinar, ImagineSoftware journeyed into the details of the Class Action Visa and Mastercard Settlement, under the expert guidance of Managed Care Advisory Group's (MCAG) Executive Vice President of Business Development, Jonathan Gadd. The focus was on the $5.5 billion payment card interchange fee and merchant discount antitrust litigation, a topic of significance in the business realm.

Emergency departments are a chaotic environment — and that’s on a good day! Physicians and other healthcare professionals working in these areas handle approximately 131.3 million patient visits annually, often while dealing with staffing shortages, a lack of available beds and an increasing number of substance abuse and mental health concerns.