Client Support

A client-first approach. Staying connected. Tracking your performance. Addressing your needs before you know they exist.
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Contact Support

Support hours are Monday through Friday, between 8:30am and 5:30pm ET.



IT Helpdesk
IT-Assistant online ticketing system. Submit and track the status of your request.

Submit Support Ticket

Phone
Speak to client support at 704-553-0805 or toll-free at 866-723-7971

Call Support

Email
Email us for assistance on issues related to your software.

Email Support

Self-Guided Resources | ImagineLearning™
Online reference guides and training videos for clients looking to get the most out of your new system. Built for new and existing clients of all experience levels.
Access Imagine Learning
Experts in 3rd Party Integrations
Technical Support, and Beyond

Learn more about the client success managers and software engineers dedicated to overcoming any challenge you encounter.

Client Success Manager

An appointed client success manager is trained and briefed on your company. Ensuring that your experience with our products and processes exceeds your expectations.

Technical Support

A team of product experts singularly focused on troubleshooting the occasional bug in the software.

Development Support

Software engineers bring your software to life. Uncovering ways to code and create the software you need.

"If you can imagine it, they can do it."

First ImagineSoftware client.
A statement that shapes the future of the company.
Want to Learn More About Our Client Support?
We’re happy to connect you with one of our experts to answer any lingering questions.
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