Simply Automated
Eliminate anxiety and confusion from the payment process. Integrate automated patient payment services with an all-in-one solution for patients who don’t understand their insurance plan or can’t afford to pay. Combine proprietary billing data and information around consumer preferences with propensity-to-pay scoring to create a unique billing experience for each patient.
What challenges can patient solutions solve?
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“I want to improve the patient experience while collecting what's owed, faster.”
Automatically tailor follow-up communications with patients based on their unique profile. Provide multiple ways for patients to pay.
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“I’m losing revenue as claims move between front and back office employees.”
Complete omni-channel process that allows visibility for all staff members throughout the patient journey.
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“I need a way to give patients an idea of what they owe before leaving their appointment.”
Individualized patient profiles bring transparency to the billing process which reduces confusion.
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“I need a way for patients to pay medical bills online.”
Complete patient payment solutions that provides patients with the ability to pay online, via text, over the phone or at time-of-service.
Simplify Patient Payment Solutions With:
Payment Estimator
Build a snapshot of patient coverage, estimation and eligibility before they leave your office.
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Propensity to Pay
ImagineAI™ builds personas around each patient using a patient’s billing history including payment patterns, eligibility, ID verification checks, and propensity to pay.
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Payment Portal
ImaginePay™ provides an easy method for patients to pay their bill online.
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Payment Plans
HonorCare® gives patients an affordable way to pay their bill over time
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Paper or Electronic Patient Statements
Send automatic balance reminders via text, email, or paper statement through your preferred statement vendor. Personalize billing cycles with the right communication at the right time to eliminate anxiety and confusion.
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"Our patients love ImaginePay™. Very user friendly. You can set it up the way you need your billing operation to run. We don't get nearly as many calls on how to navigate the system. It has definitely increased our patient cash flow."
