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When you come across the term “robotic process automation,” you might think it sounds like a futuristic idea. However, RPA, as it’s often called, is a technology increasingly being utilized in the healthcare industry, including medical billing.

Technology has dramatically changed the way healthcare organizations, including providers and payers, operate. It has also made a marked difference in medical billing processes such as electronic claims processing.

Today's billing landscape is not an easy one to navigate for many medical practices. The transition to value-based care and rising patient responsibility make the management of day-to-day operations even more challenging. Now more than ever, it's critical to regularly measure the financial health of your practice and if your staff is performing at peak efficiency.

Revenue cycle management (RCM) is a process whereby clinical management systems interact with medical billing systems which in turn exchange information between clearinghouses, patient statement systems, and patient payment vendors in order to complete a financial transaction between patients, providers and payers.

How can your company stop a detrimental cyber-attack before it has the chance to ravage your data? Education is a crucial step in moving to a more secure environment. Implement internal technology regulations and required cyber security training on a regular basis to proactively prevent attacks.