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As healthcare organizations becoming more familiar with using technology like artificial intelligence and robotic processes to automate various stages of the medical billing and revenue cycle management lifecycle, it makes sense to examine as many manual tasks as possible within these workflows to optimize existing resources.

This article was developed from an episode of Graphium Health's “Time Out For Anesthesia” with Courtney Franco, Vp of Sales at Imagine Software. You can watch or listen to the original interview via the links at the bottom of this page.

This article was developed from an episode of Graphium Health's “Time Out For Anesthesia” with Courtney Franco, Vp of Sales at ImagineSoftware. You can watch or listen to the original interview via the link at the bottom of this page.

With the January 1st, 2022 official enactment of the No Surprises Act (NSA) now prohibiting surprise patient bills, it comes as no surprise that healthcare providers across the country have since been evaluating the potential impact on their organizations.

A recent visit for an annual physical left me feeling angry, cheated, and worst of all, broke. After expecting a twenty-dollar co-pay, I was shocked to hear the administrator at the front desk utter, “And, today, you owe, $275.” My eyes grew big, almost popping out of my head, “Excuse me?” I questioned.