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As the last gyrations over the 2020 election move to the sidelines and the new Biden/Harris Administration names its Health Team – what can healthcare executives, professionals, and systems expect in 2021?

If you’re new to ImagineSoftware or have employees that are, you may need a refresher (or recommendations) on how to best utilize your insurance and denial ticklers for maximum effectiveness.

Out of the $262 billion denied claims submitted by health organizations last year, 90% of them were avoidable. You’ll see a lot of other writers call that 90% “hidden revenue”, but it’s not really hidden, is it? It’s easy money. At least it is if you have the right solutions in place.

It’s a challenge that gets more complex every year—how to cost-effectively address patient collections, whether they are true self pay or pay after insurance has been applied. The increasing cost of health insurance has resulted in the proliferation of high-deductible plans as an option to lower premiums; this has resulted in increased patient responsibility which has ballooned the least efficient financial class.

The concept of omni-channel payments has been around for several years now. Many large retailers pioneered the concept to develop conveniences we use today in our everyday lives, i.e. buy-online and return in-store.